Private Ledger turns your bank and card statements into a clear picture of your spending, entirely on your device. If you need help, you're in the right place.
Email support@dethok.com and we'll get back to you. Please tell us your device model and iOS version so we can help faster. Do not send us your statements or financial data — we don't need it, and Private Ledger is built so that your data never has to leave your phone.
Is my financial data safe?
Yes. Everything is processed and stored on your device, encrypted and locked behind Face ID or a PIN. Nothing is uploaded to us or anyone else. See our Privacy Policy.
Which statements can I import?
Private Ledger reads PDF statements from major Singapore banks and cards, including DBS/POSB, OCBC, UOB, Citi, HSBC, Standard Chartered, American Express and Trust, with more added over time. Export the PDF from your banking app and open it in Private Ledger.
A statement didn't import correctly.
Statement layouts change. Email us the name of the bank and the statement type (not the file) and we'll add or fix support for it. Never send the statement itself.
How do I back up or move my data?
Your data is stored on your device. Deleting the app deletes its data, so keep the app installed to keep your history.
How do I cancel a subscription?
Manage or cancel any time in Settings > your Apple ID > Subscriptions on your iPhone.
Email: support@dethok.com
Dethok Technologies Pte. Ltd.
60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051